Privacy policy
Last Updated: July 13, 2026
At Comfort Thrive, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit https://comfortthrive.com (the "Website"), purchase our products, or otherwise interact with our services.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Policy, please discontinue using our Website.
This Privacy Policy applies to all visitors, customers, and users of our Website and services.
Who We Are
Comfort Thrive is an online wellness brand dedicated to providing thoughtfully selected products designed to support everyday comfort, recovery, relaxation, and overall well-being.
Our Website is powered by Shopify, which provides the ecommerce platform that enables us to securely offer products and services to customers worldwide.
Data Controller
For the purposes of applicable privacy laws, Comfort Thrive is the data controller responsible for collecting and processing your personal information.
Business Information
Comfort Thrive
30 N Gould St., Ste R
Sheridan, WY 82801
United States
Email:
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details above.
Personal Information We Collect
The information we collect depends on how you interact with our Website.
Information You Provide
When placing an order, creating an account, subscribing to our newsletter, or contacting customer support, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order History
- Customer Service Communications
- Any additional information you voluntarily provide
Payment Information
Payments are securely processed through trusted third-party payment providers.
Comfort Thrive does not store your complete credit card or debit card information on our servers.
Payment providers may collect payment details necessary to complete your transaction in accordance with their own privacy policies.
Information Collected Automatically
When you browse our Website, we may automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Type
- Operating System
- Language Preferences
- Referral Source
- Pages Visited
- Time Spent on Website
- Clickstream Data
- Shopping Activity
- Cookies and Similar Technologies
This information helps us improve the Website and enhance your shopping experience.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Deliver purchased products
- Process payments securely
- Provide customer support
- Send order confirmations
- Send shipping notifications
- Process returns and refunds
- Detect fraudulent transactions
- Improve our Website and services
- Personalize your shopping experience
- Conduct analytics
- Send promotional communications (only where permitted by law)
- Comply with legal obligations
Cookies & Similar Technologies
Comfort Thrive uses cookies and similar technologies to improve your browsing experience.
Cookies allow us to:
- Remember your shopping cart
- Remember your preferences
- Keep you logged in
- Measure Website performance
- Improve Website functionality
- Analyze visitor behavior
- Measure advertising performance
- Personalize product recommendations
You may disable cookies through your browser settings; however, doing so may affect certain features of the Website.
Advertising & Analytics
To better understand customer behavior and improve our marketing efforts, we may use trusted third-party services including:
- Google Analytics
- Google Ads
- Google Merchant Center
- Meta (Facebook & Instagram)
- Shopify Analytics
- Email marketing providers
- Customer support platforms
These services may collect certain information about your interactions with our Website in accordance with their own privacy policies.
Shopify
Our store is hosted on Shopify Inc.
Shopify provides the ecommerce platform that enables us to sell our products and process orders securely.
When you use our Website, certain information may be processed by Shopify to provide secure checkout, payment processing, fraud prevention, analytics, and Website functionality.
For more information, please review Shopify's Privacy Policy:
https://www.shopify.com/legal/privacy
Sharing Your Information
Comfort Thrive respects your privacy.
We do not sell your personal information.
We only share information with trusted third parties when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Fulfillment partners
- Marketing providers
- Analytics providers
- Fraud prevention services
- Government authorities when legally required
Each service provider processes information in accordance with its own privacy obligations.
Data Protection
Protecting your personal information is important to us.
We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
Our Website uses SSL (Secure Socket Layer) encryption to help secure information transmitted between your browser and our Website.
While we strive to protect your personal information using commercially reasonable safeguards, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Process and fulfill your orders
- Provide customer support
- Maintain your customer account (if applicable)
- Comply with legal, tax, and accounting obligations
- Resolve disputes
- Enforce our agreements and policies
- Prevent fraud and protect our business
When your personal information is no longer required for these purposes, it will be securely deleted or anonymized in accordance with applicable laws.
Your Privacy Rights
Depending on your country, state, or region of residence, you may have certain rights regarding your personal information.
These rights may include:
Right to Access
You may request a copy of the personal information we hold about you.
Right to Correct
You may request correction of inaccurate or incomplete personal information.
Right to Delete
You may request deletion of your personal information, subject to legal and contractual obligations.
Right to Data Portability
Where applicable, you may request a copy of your personal information in a portable electronic format.
Right to Restrict Processing
You may request that we limit how your personal information is processed in certain circumstances.
Right to Object
You may object to certain processing activities, including direct marketing.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collect
- Request deletion of your personal information
- Correct inaccurate personal information
- Request access to your personal information
- Limit certain uses of sensitive personal information where applicable
Comfort Thrive does not sell your personal information.
We will not discriminate against you for exercising your privacy rights.
European Privacy Rights (GDPR)
If you are located within the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar privacy laws, you may have rights under applicable data protection legislation, including:
- Access
- Rectification
- Erasure
- Restriction of processing
- Data portability
- Objection
- Withdrawal of consent
- Filing a complaint with your local supervisory authority
Exercising Your Rights
If you wish to exercise any privacy rights described above, please contact us.
Email:
We may request information necessary to verify your identity before processing your request.
We will respond within the time required by applicable law.
International Data Transfers
Your information may be processed, stored, or transferred outside your country of residence, including to the United States and other countries where our trusted service providers operate.
When required by law, we take appropriate measures to safeguard international transfers of personal information.
Children's Privacy
Our Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate parental consent, we will promptly delete such information.
Parents or legal guardians who believe their child has provided personal information may contact us using the information provided below.
Third-Party Websites
Our Website may contain links to third-party websites or services.
These websites operate independently and maintain their own privacy policies.
Comfort Thrive is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review their privacy policies before providing personal information.
Marketing Communications
If you subscribe to our newsletter or promotional emails, we may send you updates regarding:
- New products
- Promotions
- Special offers
- Wellness tips
- Company news
You may unsubscribe at any time by clicking the Unsubscribe link included in our emails or by contacting us directly.
Please note that even if you opt out of marketing communications, we may continue sending transactional emails related to your orders or customer service requests.
Security Disclaimer
While we use commercially reasonable safeguards to protect your personal information, no electronic transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
By using our Website, you acknowledge and accept this inherent risk.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our business practices
- Legal or regulatory requirements
- Improvements to our services
- Changes in third-party providers
The updated version will always display the revised "Last Updated" date at the top of this page.
Continued use of our Website following any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Comfort Thrive
30 N Gould St., Ste R
Sheridan, WY 82801
United States
📧 Email: info@comfortthrive.com
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (Mountain Time)
Effective Date
This Privacy Policy is effective as of July 13, 2026, and remains in effect until updated or replaced.